FAQ's

Solihull's Professional Dog Grooming Service 07540 048937

Mutts Cutz

Frequently Asked Questions

 

Are you qualified?

Absolutely, I have been trained at All Breeds Grooming Academy in Birmingham and hold the City and Guilds Level 2 Certificate. Ultimately, I shall groom your dog how you would like, be it breed standard or just to accommodate your lifestyle.

 

 

 

 

Can I stay with my dog?

In the beginning you are more than welcome to stay with your dog, however once your dog and I get to know each other better I find it much easier to groom without any distractions as I groom one dog at a time. Dogs tend to behave better when they cannot see their owners. I will give your dog lots of breaks between grooming if I see him or her starting to get uncomfortable. Ultimately I want to make grooming a pleasurable experience for them. I am experienced at handling all kinds of breeds and characters.

 

Do you just groom pedigree dogs?

Your dog will be pampered regardless of his/her breed and I will trim and style to your lifestyle needs.

 

How often does my dog need grooming?

This depends on what breed your dog is and what style you want your dog to have. Typically every 6-8 weeks for styled dogs. In between grooms it is important that you continue to brush regularly to avoid matts and tangles.

 

My dog's coat is very matted, why has this happened?

Some breeds have coats that are very high maintenance and if not brushed regularly form matts. Matts can be very difficult to remove and untouched can cause your dog great discomfort by pulling on his skin or becoming infected. A matted dog is a prisoner in his own fur. We do not charge for the removal of light matts but if your dog is heavily matted it will take us extra time to remove them which will incur an extra charge. It may not be possible to remove the matts without shaving your dog but we will do all we can to avoid this, though we must stress that we will not attempt to remove matts if it will cause your dog any discomfort. If your dog does need to be shaved we will of course speak to you before doing this. We will then help you make sure that your dog does not get matted again.

 

Will you put my dog in a cage?

I have two very large crates and will put your dog in the crate when I have finished grooming and tidying up for safety reasons and to comply with the Animal Welfare Act I cannot let your dog run about in the salon. At no point will your dog be out of our sight.

 

Special Arrangements

Special arrangements can be made for late evenings, Sundays and Bank Holidays for those who cannot make appointments during normal working hours.

 

If you would like to take advantage of any of our dog grooming services, simply call

07540 048937